Through the years of answering the phone and listening to so many common concerns we have developed a list of the eight most commonly asked questions. Let's face it - it is not like we buy windows, siding, roofing, gutters or doors often in our life. So, navigating the process can be a bit confusing and will undoubtedly stimulate ideas. We hope this list covers most of your questions and if you need anything else, simply give us a call!
1. Is the estimate free?
Yes, we provide consultations and price quotes at no charge to those with a need for our services and a willingness to provide us with an opportunity. Reps are knowledgeable and are willing to try and evaluate your situation and make recommendations based on your preferences and needs.
2. How long does it take?
Consultations usually take about 45 minutes, however there are instances where it could be shorter or longer. The fact is that it is ideal to set aside about 60 minutes to make sure that all of your questions are answered, proper measurements can be made and a thorough product demonstration can be completed, but the homeowner ultimately dictates the amount of time that it takes to complete a consultation. We do not overstay our welcome!
3. How much does it cost?
The truth is that it is a very risky business to quote a home improvement project over the phone. Literally, no two windows are the same, no two roof systems are the same and no two siding projects are the same. In order to accurately provide a price quote, our representatives need to see the home's details and formulate a solution that best works for the situation.
4. Does the homeowner inquiring need to be present ?
Details are important parts of home improvement projects. To provide accurate quotes, we need to know exactly what the homeowner is looking to have done. There are so many options and without getting good feedback it makes it difficult to give an accurate price quote.
5. What hours do you meet with homeowners to discuss home improvement projects?
Our representatives are available Monday through Thursday from 9:00 AM - 7:30 PM, Fridays from 9:00 AM - 1:00 PM and Saturdays from 9:00 AM - 4:00 PM
6. How long does it take once a decision is made to go with Home Visions Inc.? This depends on the product, but a good time frame would be 4-6 weeks from the day of signing a contract to the day the work is complete. (Most jobs are actually completed in one day.)
7. Do you offer financing/ take credit cards?
Yes, we offer special financing programs for all types of consumers as well as accept all major credit cards.
8. What brands/ manufacturers do you carry?
Home Visions Inc. is proud to offer a wide variety of products manufactured by several reputable companies some of which are local (DC, Metro based). For example, we use CertainTeed siding and roofing products, Mastic siding products, Simonton Windows, Vytex Windows (Laurel, MD), Tamko (Frederick, MD) and GAF.