Frequently Asked Questions

Aren't all vinyl windows really about the same?
No. There are many different ways windows are manufactured and many different quality levels. Like anything else, you get what you pay for. But be careful, in relatively mild climates like ours, there are companies who will sell you windows that are OVERKILL, like triple-pane windows that are only appropriate for colder temperatures in the North. Also, there are many different types of thermal glass systems. Both contribute to the overall cost.

Will I really save energy on my heating and cooling costs?
Yes! Because of the high quality of our Vytex windows, you are assured of energy savings. In fact, we actually guarantee a 40% fuel savings in writing.

What happens if the thermal seal of the glass goes bad?
Every Vytex glass unit has a non-prorated 25 year warranty against seal failure.

Who will perform the actual installation of my windows?
Our own trained craftsmen will install your new windows with pride and expertise. This will ensure both a quality installation and a beautiful job every time. Our installers average over 5 years experience each.

How long does a window installation usually take?
Most jobs can be completed in one day, including clean up.

How can we finance our purchase?
We can show you several financing options that can help you get the job done within your budget.

How long will it take before my windows are ready to install?
Since your windows are custom made to fit your home, it normally takes 3 to 6 weeks, depending on how busy the factory is. We'll give you a firm time estimate at the time of purchase.

Are there advantages to vinyl over wood?
Yes, many. Our vinyl windows are all custom made for a perfect fit. Most wood windows are standard size and won't fit without a great deal of construction or carpentry work. Plus the vinyl windows are more energy efficient. Wood windows also require a tremendous amount of finish work (sanding and staining) that takes time and is expensive. Our warranty is much better (longer) than wood window warranties.

What do I have to do to prepare for the installation?
Make sure that we have a clear path to all windows and all window treatments are removed.

Should I expect any damage to my home from the installation?
No, because custom windows are made to fit and therefore we do not have to disturb the interior or exterior of the home.

How will the outside of the windows be finished?
After the new windows have been installed and the inside of the house is finished, we will go outside to each window and cover all exterior wood casing with custom fit high guage coil stock.

How long will my home be exposed to the weather?
Not very long. Each old window that we take out will be replaced and the opening will be 'weather tight' before we move on to the next window.

What kind of maintenance is needed for the new windows?
The new windows are maintenance free. The exterior of the window is vinyl and the window trim is finished with high guage coil stock. The adhesive sealant used to caulk the windows has a forty-year guarantee.

Do I have to be home for the windows to be delivered?
No. The windows will be delivered to us and we will bring them with us when we begin installation.

How does your glass breakage warranty work?
Simple. If the glass every breaks for any reason we'll replace it free of charge. Since the factory is local it will be a hassle free experience should the need arise.